The CPS-INCIDENT Manager provides an operational backbone for situational awareness, decision support, and multi-agency coordination.

Safety Act Designated and driven by NIMS and ICS, INCIDENT Manager takes users beyond status boards by offering the industry’s most comprehensive solution.

The software, which was originally developed at the Oak Ridge National Laboratories, TN, as a bio-terror management solution (a joint effort of the DOE, DOD, & DOJ commissioned under the Nunn-Luger-Domenici Act), is uniquely architected to help planners and responders solve complex emergency management problems with many dynamic variables.  FEMA released a NIMS Support Technology Evaluation Report (STEP) in May 2008 citing that the software is “consistent with the concepts and principles of NIMS and can support all 15 Essential Support Functions and applies to all nine command functions, to a multi-discipline response, and to all hazards events”.

INCIDENT Manager is a module within the CPS Platform and is available individually or can seamlessly integrate with any of the CPS suite of modules including CEMPlanner, Tactical Planning Wizard, RESOURCE Manager, GIS, and Exercise. 

Effectively managing dynamic operating environment requires a system, with the right mix of capabilities, scalability, and flexibility to meet operational complexities including the ability to provide “on the fly” utility without having to pre-populate a complex database.

Many first generation incident management solutions provide limited incident tracking and status monitoring. Users log into a secure portal, share information, and display information on various status boards.  However, situational awareness is only the first step in incident management.

• As the incident unfolds and its criticalities are identified, what operational tools do you have in place to help identify a strategy, take action, and monitor the implementation of that strategy?

• How do you manage the lifecycle of each inquiry, resource request, and request for action?
• Are your functional roles equipped with the right capabilities to manage these actions?
• Are those capabilities integrated within a common platform or located in disparate systems that create fragmented and disjointed workflow?
• Can you effectively manage the incident without having pre-populated an entire database prior to the incident?
• Are you able to manage multiple incidents simultaneously?

The CPS-INCIDENT Manager delivers these operational requirements. 

INCIDENT Manager is manages incidents based on NIMS/ICS process and principles.

Previstar INCIDENT Manager is an intelligent information and resource management system that addresses real-world planning challenges:

• Assess the Situation
• Set up Incident Command
• Establish Incident Objectives (IAP)
• Select Strategy
• Take Action
• Track & Follow up

Assess The Situation

• Assimilate and assess information with message center, live chat, and status boards
• Integrate with cad systems to pull and display incident information
• Utilize GIS to view incident locations

Set up Incident Command

• Identify Incident Facilities – EOC, Command Post, etc.
• Set up Command Structure – activate command structure based on scope of incident, associate contacts per command position

Establish Incident Objectives (IAP)

• Incident Objectives (ICS 202)
• Organizational Assignments (ICS 203/207)
• Division Assignment List (ICS 204)
• Communications Plan (ICS 205)
• Medical Plan (ICS 206)
• Safety Message/Plan (ICS 208)
• Hazard Risk Analysis (ICS 215a)

Select Strategy

• Strategic GIS - create dynamic geospatial operating pictures of the incident, view interdependent relationships between incidents, available resources, hazards and threats

Take Action

• Activate Notifications
• Manage Tasks
• Manage Resources (with CPS-RESOURCE Manager)
• Track Major Events
• Activate Preplans – Implementing Procedures created using the Incident Preplan Wizard can be activated and managed in INCIDENTManager. Implementing procedures include Notifications, Tasks, Resource Needs, and Incident Related Facility needs.
• Workflow Automation with Message Center – All incoming messages can be automatically converted to an action based on their applicable message type (requests for action, resource requests, status update, etc). Converted messages are then tracked and managed within the system.

Monitor, Track, and Follow Up

• Event Log
• Communications Log
• Unit Log (ICS 214)
• Activated SOP/SOG Status
• Incident Damage Assessment
• Situation Report (ICS 209)
• Resource Reports (w/ RM Module)

• Message Center
• Live Chat
• Global Contacts
• Reference Library
• Tasks
• Exercise Module
• GIS Module

Is INCIDENT Manager operational after installation or does the system require a long database implementation effort?

CPS is operational almost immediately after install.  Once user’s are added to the system, they can communicate using integrated messaging center, activate new incidents, manage tasks, live chat, and view status boards

Are the INCIDENT Manager ICS forms automated, or are the static forms that I have to fill out ad-hoc?

Automated.  ICS forms in CPS automatically update and exchange available data between each other and within the database.  For example, resource requests and deployments automatically roll up into the appropriate ICS forms.

How else is ICIDENT Manager consistent with NIMS principals and guidelines?

FEMA’s NIMS Supporting Technology Evaluation Program (NIMS STEP), an independent panel of test engineers and Subject Matter Experts (SMEs), has determined that CPS is consistent with the concepts and principles of NIMS and:

• Supports all 15 Emergency Support Functions (ESF) as a Command and Control product;
• Applies to all nine Incident Command functions, to a multi-discipline response, and to all hazards, including national political conventions and large sporting events;

Click here to view the complete FEMA NIMS STEP report of CPS

Click here to view how CPS capabilities align with the major components of NIMS including command management, preparedness, resource ma nagement, and information management.

Is INCIDENT Manager on GSA?

Yes. Click here to see more CPS GSA information.

• License Model – Installed locally at client location.
• CPS Essentials – CPS Essentials is a limited license that offers all of CPS capabilities at a discounted price.